Desiree is a professional and management development consultant with sixteen years experience of developing people and 18 years knowledge of the IT industry. A self-motivated and effective communicator, she enjoys the challenge of working with people of all levels to help them achieve their personal potential.

As an accredited centre for the Institute of Leadership and Management, Desiree provides training for delegates in all aspects of leadership and management from level 2 to level 5. In addition to a first class degree in French and German and a second degree in Psychology and Management, she holds Diplomas in NLP, Performance Coaching, Writing, Life Coaching, Teaching IT and Management.

She is experienced in running workshops and facilitating management development centres. Throughout her career, she has developed and run different courses for a variety of organisations and international companies in different sectors including IBM, Oracle, The National Health Service, MIND, First Group and BMI Healthcare.

Her portfolio of workshops include sessions on leadership, communication skills, neuro-linguistic programming (NLP), mentoring, business writing, staff management, personal development, team building, interviewing skills, conflict resolution and problem solving. The facilitation of management development centres has given her the opportunity to observe delegates closely in different scenarios, give meaningful feedback and coach them towards greater effectiveness.

Desiree enjoys working with teams to maximise their effectiveness and achieve results. This includes using Belbin and psychometric profiling with individuals, coaching them on both a one-to-one and a team basis to help them understand their personal skills and work with them on their improvement areas. She has had several articles published in magazines and in 1997 her first book was published, An Introduction to Office Management for Secretaries (Cassell). Desiree regularly reviews books for the ILM and a number of these reviews have been published.


Specialties
NHS - portfolio of programmes for NHS staff including KSF, team facilitation, communication, customer service, bespoke senior management, doctor, SPR and consultant programmes. ILM Management programmes, business coaching, mentoring programmes, trouble shooting with teams


Desiree's clients include:

Chelsea & Westminster Hospital, Royal Marsden Hospital, Jardox Ltd, MAF, Whipps Cross University Hospital, Thames Valley University, North West London Hospitals, London Borough of Bromley, University of Greenwich, Kent & Sussex Hospitals, Bromley primary Care Trust, Thomson, Oracle UK Ltd