Eddie is a passionate and engaging trainer and facilitator, dedicated to the provision of excellence in learning and development interventions, and totally focused on customer service. 15 years’ experience in sales, account management and service delivery to enterprise level gives him a highly professional and insightful approach, offering both sales and operational expertise in a wide range of industry sectors.

Specialist subject areas include topics related to client management; Negotiation, Influencer, Conflict Management, Presentation Skills, and personal effectiveness training and coaching.

Eddie's 10 years in sales and as a business development manager gives him a sales and sales management training portfolio that includes Deal Qualification, Consultative Selling, Relationship Based Selling, Account Planning, Proposal Writing, Motivating for High Performance, Hiring the Right Team.

Eddie is a subject matter expert in delivering the highest quality service and support in technical environments.

Eddie’s practical experience has been in industries including IT, medical sales, corporate services, fleet management and logistics and travel. Additionally the type of clients he has secured, managed and sold to have included SMB, Enterprise and public sector. This enables Eddie to provide thoroughly rounded perspectives within the training he delivers.

Having spent time training in Hong Kong, as well as significant time with Rackspace UK who actively recruit from overseas and from within a wide range of experience, Eddie has become adept at using his natural relationship skills to make multicultural and multi-level delegate groups feel completely at ease.

Client feedback has included:

“Awesome trainer, awesome course!”

“Eddie is a great presenter, and keeps everyone engaged.”


Clients have included:

Rackspace Hosting Ltd, AstraZeneca, ING Corporate Finance, Royal Mail, Electro-Components Ltd, Europcar UK Ltd.